Frequently asked questions
This section is designed to address your common concerns providing helpful information and assisting customers in finding the information they need without having to contact customer support or browse through the entire website.
What services does COLORDESK provide?
We offer a wide range of graphic design services, including logo design, packaging design, branding, marketing materials, illustrations, label designs, stationery design, and more.
How can I request a quote or estimate for my graphic design project?
You can request a quote by filling out our online contact form, emailing us your project details, or giving us a call. We’ll be happy to discuss your project and provide you with a detailed estimate.
What is your typical turnaround time for graphic design projects?
The turnaround time depends on the complexity and scope of the project. We will provide you with an estimated timeline during the initial consultation or proposal phase.
Do you require a deposit or upfront payment for design projects?
No, we don’t require a deposit or upfront payment to initiate the design process.
Can you provide references or examples of past design work?
Absolutely! We have a portfolio section on our website showcasing our past projects. We can also provide additional references upon request. You can also visit our social media for our latest work.
What file formats will I receive for my final design files?
We provide design files in commonly used formats such as JPEG, PNG, PDF, and AI (Adobe Illustrator) or PSD (Adobe Photoshop) files. We ensure you have the necessary file formats for web and print purposes.
What is your pricing structure for graphic design services?
Our pricing structure varies depending on the complexity of the project. We provide transparent and competitive pricing. Please reach out to us with your specific project requirements for an accurate quote.
What is your process for handling revisions or changes to the initial design?
We offer a certain number of revisions as per our design packages. We encourage you to provide clear and specific feedback during these rounds to ensure we meet your expectations.
Are there any limitations on the number of revisions or changes I can request?
We offer a certain number of revision rounds as part of our design packages. However, if you have additional revisions beyond the scope of the package, we can discuss the options and any associated costs.
Can you create custom illustrations or graphics for my project?
Yes, we have talented illustrators who can create custom illustrations or graphics tailored to your project needs. We can discuss your vision and provide you with unique visuals.
How do you handle copyright and ownership of the design files?
Upon full payment, the ownership of the design files is transferred to you. We retain the right to showcase the project in our portfolio unless otherwise agreed upon.
What are the steps involved in working with your graphic design team?
Our design process typically involves an initial consultation, gathering project requirements, creating design concepts, refining the chosen concept through revisions, and finalizing the design for delivery.
Do you offer rush or expedited design services for urgent projects?
Yes, we understand that sometimes projects have tight deadlines. We offer rush services for a little additional cost, depending on our availability and the complexity of the project.
Can you design graphics for social media platforms and online advertising?
Absolutely! We have expertise in creating graphics optimized for social media platforms, online ads, and other digital marketing channels. We can help you effectively communicate your message online.
How do I provide feedback or revisions during the design process?
We value your feedback and input. We typically use an online collaboration tool or email to gather your feedback and make revisions. We’ll work closely with you to ensure the final design meets your expectations.
Can you help with both print and digital graphic design projects?
Yes, we have experience in both print and digital design. We can assist you if you need designs for printed materials like brochures, boxes, or digital assets like website banners.
Can you assist with the printing or production of the final design materials?
Yes, we can help coordinate your design materials’ printing or production process. We work with trusted printing partners and can handle the entire production process on your behalf.
